Well folks we would just like to say a massive thank you to all our customers for their continued support from messages and phone calls.please excuse the video i was a nervous wreck recording it🤦🏽♂️.
Ps. Full PPE will be worn when carrying this out as it is only water in the tank for the video.
Over the past few weeks we have all came through a very challenging time and we imagine this will go on for some considerable time yet.
So like many businesses at the minute we are looking at what we can do in our business going forward to help us keep our customers save as well as ourselves.
So after a lot of Lengthly discussions there is new processes we will have to put in place. As we will be starting to hire again soon. But there will be a few changes in place.
These are the changes we will be making going forward.
1. Bouncy castles will only be available for single house use and the occupants that are self isolating at that address.
This will not be for use for other friends and family or Neighbours in your street.
2. We will only be hiring certain castles ie standard castles and are bouncy castle combi.
You will not be able to hire any of our slides assault courses rodeo Bulls or bungee runs at this time. We are putting this measure in place to deter or entice large gatherings.
3. Each bouncy castle will only be going out on hire to one household in every 7-day period.
This is to allow us a 72 are quarantine period then a day's cleaning.
4. So what you can expect when booking a bouncy castle. All COVID 19 rules around social distancing will apply. The castle will arrive at an arrange time we would appreciate it if all all family members could stay in the house we also must have access from the street ie have a driveway or the garden gate at the side of your home.
( under no circumstances will any equipment be brought through your house.)
5. All equipment will only be set up in in your back garden as this is also to avoid use from anyone outside your home. If this cannot be accommodated then we apologise as we are unable to hire.
6. Only then will the castle be security anchor with all our usual health and safety checks carried out.
7. Upon collecting the equipment we will call ahead to let you know that we are on our way or we are outside so that you can get all members of the house house in doors before or we enter to remove it.
8. All delivery drivers will be wearing gloves and a face mask to protect our customers and themselves and these will all be disposed of after each job none of our PPE will be reused.
9. If any of your family has any symptoms please do not book a bouncy castle.
10. When all Castles arrived back to our yard they will be set up sprayed with disinfectant using the equipment in the video below before for being fully washed down and dried.
We have also made a few changes to our days of hire and our pricing. Bouncy castles will now be delivered on a Friday and collected on a Sunday we know this may not suit everyone but for us to be able to control cleaning this is how we need to do business going forward.
There will also be a slight adjustment to price. Is booking Bill Nighy have have an extra £30 added to it as it will be going out for the full weekend.
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